Frequently asked questions

Go to Plans and choose a duration (1, 3, 6 or 12 months) and the number of simultaneous connections. Then press “Buy Now”. The order summary shows the total price before you confirm. You can also order directly with us on WhatsApp.

After we confirm your order, we send your login details and a setup guide for your device by WhatsApp or email. Your account is active only once you receive these details from us.

Message us on WhatsApp to ask for a trial. If one is available, we send you a trial login so you can check the channels and picture quality on your own devices before you pay.

It is the number of devices that can stream at the same time. With 1 connection, you can install the service on several devices, but only one can play at a time. Choose 2, 3 or 5 connections if more people in your home watch at once.

You can use Smart TVs, Amazon Firestick, Android TV boxes, Android phones, iPhone and iPad, Windows and Mac computers, and MAG boxes. We help you pick a compatible app for your device and send step-by-step setup instructions.

A stable connection of about 10 Mbps is enough for HD. For 4K, about 25 Mbps works best. A wired connection or strong Wi-Fi gives the smoothest playback.

Message us before your plan ends and we extend the same login, so you don’t need to set anything up again. You can also choose a different duration or number of connections when you renew.

Yes. Contact us with your current login and the number of connections you need, and we will tell you what options are available.

Message us on WhatsApp or use the Contact page. Tell us your device and app. If a channel stops working, let us know and we will help you with any app or device problem.